How to Setup TiviMate User Agent? [Premium Account]

A user agent is a string that identifies your software to a server, including details like your operating system and browser version. In TiviMate, changing the user agent can help bypass restrictions by pretending to be a different device or app, allowing access to more content.

If everything streams perfectly on their app but issues arise when you switch to TiviMate, such as channel errors, blank screens, or frequent freezing, this could indicate a user-agent problem. IPTV providers can detect the use of TiviMate through the user-agent information displayed on their provider panel.

Signs that you might be facing a User-Agent Issue include:

  • Persistent freezing of some channels.
  • Error messages such as 403, 404, or 503.
  • A parser exception error.

If your IPTV provider insists on using their app despite your preference for TiviMate, don’t worry. Here’s a simple and easy solution to resolve this issue quickly, allowing you to enjoy your favorite TV shows and movies on TiviMate without interruption. Now let’s talk about what is TiviMate User Agent and How you can easily setup in the premium account?

What is TiviMate User Agent?

TiviMate User Agent

In the context of HTTP requests and web browsers, the concept of a User Agent is crucial. Essentially, a User Agent is a text string that identifies the type of software agent making requests to a server. This is not only important for TiviMate but also for any application across devices such as smartphones, laptops, and tablets. If you want to watch previous videos, you can also use TiviMate Catch Up function.

For those using TiviMate’s IPTV services, the User Agent serves as a crucial identifier that relays device information to the IPTV servers. Understanding the significance of the TiviMate User Agent is key to utilizing the application’s full potential.

Specifically, a User Agent typically includes information such as:

  • Application version
  • Device type and model
  • Operating system or software

A well-defined User Agent containing these details effectively communicates with the IPTV servers, enhancing your access to TiviMate’s features.

If you’re experiencing issues with your EPG and channels loading but failing to play, consider modifying the User Agent in your TiviMate settings. Navigate to Settings, then Advanced, and select User-Agent, which is typically empty by default. Here you can also learn how to setup TiviMate URL for FireStick.

Here, you can input a new user agent, options might include “ExoPlayer,” “Dalvik 2.1.0,” or “IPTVSmartersPlayer,” depending on the recommendations of your M3U service providers. After entering your chosen user agent, click on “Proceed” to apply the changes.

Here’s a simple and easy guide to quickly and effectively address these common issues.

How to Setup a TiviMate User Agent?

Setting up a TiviMate User Agent is straightforward and not difficult. When you register your device with the application, it will automatically generate a user agent for you. However, more experienced users have the option to customize their user agent manually.

To modify a user agent, simply follow these steps:

  1. Navigate to ‘Settings.’
  2. Select the ‘Advanced‘ option.
  3. Locate and enter the ‘User-Agent‘ section.
  4. Click ‘Proceed‘ to save your changes.

You might consider using one of the following TiviMate User Agents:

  • ExoPlayer
  • Dalvik 2.1.0
  • IPTVSmartersPlayer

Please be aware that the user agent feature in TiviMate is exclusive to Premium users.

When you should change the User Agent?

By default, the user agent in your streaming application may be set to a generic option, which could expose you to geo-blocking. Geo-blocking is a form of restriction that limits access to certain content within your IPTV services based on your geographical location. Adjusting your user agent can help bypass these restrictions, enhancing your TV viewing experience.

However, it’s important to note that inability to stream specific content isn’t always linked to the user agent setting. Such issues are relatively rare for average users. Before altering your user agent, try other troubleshooting steps like reinstalling the app, clearing the cache, or using a VPN. You must also checkout How to Install TiviMate on FireStick.

Additionally, it’s crucial to use the user agent feature wisely. Selecting an inappropriate user agent for TiviMate can lead to problems, including Error code 401 and playback issues.

What is TiviMate Premium?

TiviMate Premium has been rapidly growing in popularity over recent months, largely due to its extensive range of features and benefits for users. A lesser-known but significant feature of TiviMate is its user agent functionality.

This feature enables users to enhance their streaming experience and resolve issues related to EPG or their devices. To help you fully leverage this functionality for a smoother TV viewing experience, we’ll explore the benefits of the TiviMate user agent and its comprehensive channel list.


What are the steps to resolve a user-agent issue in TiviMate?

If you’ve identified a user-agent issue in the TiviMate app, such as freezing or error messages on some channels, here are the steps to resolve it:

  1. Identify a user agent that is compatible with your IPTV service.
  2. Enter the Settings in the TiviMate app and apply the new user agent to the required channels.
  3. Restart your TV or Android device to see if the issue persists. If it does, experiment with different user agents.
  4. Finally, reconnect your VPN to see if this resolves the error.

Why do some channels still not work after changing the user-agent?

If channels continue to malfunction after you change the user agent, it’s possible the new user agent is still not compatible with your IPTV service. Try switching to another user agent. If you are using a VPN, disconnect it, then reconnect and restart your TiviMate app. If the problem remains, consider changing to a more reliable VPN. NordVPN is highly recommended for its compatibility with IPTV services and TiviMate.

What are the best user agents to use in TiviMate?

The following user agents have been effective for addressing issues in TiviMate:

  • VLC
  • ProPlayer
  • PurplePlayer
  • IPTVSmartersPro
  • VLC/3554
  • Wink/1.31.1

Where Can I Find Out My App’s Current User Agent?

Your default user agent is set when you download TiviMate. To discover your current user agent, you can use a proxy like Xteve. This proxy will display details such as the user agent and device version in the format “TiviMate/version (Linux; Android version).”


Despite the effectiveness of TiviMate on its own, its performance is reliant on several key factors. Among these, a stable internet connection, a capable device, and an appropriate TiviMate user agent are essential. The user agent, in particular, plays a crucial role in accessing desired shows and crucial sports matches. Thus, maintaining a reliable user agent is vital for an optimal IPTV experience.